Enter your annual collections, salary and the outsourced rate.
A salary and a percentage are not comparable numbers. One is fixed, one scales with revenue, and comparing them directly tells you nothing. Cost to collect — total billing cost divided by what you actually collected — puts both on the same footing.
Run it and the answer is usually less flattering to in-house billing than expected, because salary is rarely more than two thirds of the real cost. Employer taxes and benefits, the practice management system, clearinghouse fees, training, and cover during holiday and sick leave all belong in the total. Leave them out and in-house wins a comparison it would otherwise lose.
In-house cost is largely fixed. One biller costs roughly the same whether your practice collects $400,000 or $900,000, so cost to collect falls as you grow. A percentage of collections does the opposite: it rises in absolute terms with every dollar collected while staying constant as a ratio.
Those two lines cross somewhere, and where they cross is the whole decision. Below the crossing point a percentage is cheaper; above it, an efficient in-house team wins. The calculator shows you your own crossing point rather than a generic rule of thumb.
What the arithmetic cannot capture is fragility. One biller is also a single point of failure: when they are ill, on holiday, or leave, claims stop going out and the cost of that gap does not appear on any line above.
We are a medical billing company. A calculator built by a billing company that quietly assumed outsourcing collects more would produce whatever answer we wanted, so this one does not: the expected change in collections field defaults to zero, and the comparison is cost against cost unless you deliberately model a difference.
If you do believe a change in collections is realistic — in either direction — put your own number in. But base it on your current denial rate and net collection rate rather than on anyone’s marketing. If your net collection rate is already in the high nineties, there is little for anyone to improve and the decision is purely about cost and capacity.
In-house vs outsourced medical billing covers the decision in full, and how much medical billing costs sets out the pricing models. To check the health of what you have now, use the net collection rate calculator and the AR aging analyzer.
We will look at your collections, denial rate and AR and tell you honestly whether outsourcing would help — including when it would not. The first week is free.
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