Place of Service code 34 identifies a hospice facility — "a facility, other than a patient's home, in which palliative and supportive care for terminally ill patients and their families are provided." Use POS 34 when care is delivered at a freestanding hospice house or inpatient hospice unit. When hospice care is delivered in the patient's own home, the correct code is POS 12 (Home); when the patient lives in a nursing facility and receives hospice there, the nursing facility code (POS 31/POS 32) applies. POS follows where the patient physically was — not who employs the clinician.
The classic hospice billing surprise: a practice bills a routine visit, and the remit comes back CO-B9 — "patient is enrolled in a hospice." The patient elected hospice and nobody updated the chart. The fix depends on the truth of the encounter: if the service related to the terminal illness and your physician is the designated attending, rebill with GV. If it was unrelated care, rebill with GW and documentation supporting the separation. If your physician was neither the attending nor treating something unrelated, the payment path runs through the hospice — contact them before writing anything off. Prevention beats all of it: check hospice election status in eligibility verification (Medicare eligibility responses flag it) for every Medicare patient, every visit.
Medicare's hospice benefit pays the hospice a per-diem at one of four levels: routine home care (the default, wherever the patient resides), continuous home care (crisis-level nursing at home), general inpatient care (symptom management that can't be handled at home — often the level in play at a POS 34 facility), and inpatient respite care (short stays to relieve the family caregiver). Why this matters outside the hospice's own billing office: the level of care explains where the patient physically is, which drives your POS code, and it tells you whether a facility stay is hospice-run (bill the hospice or use GV/GW rules) versus a regular admission that happens to involve a hospice patient. When a claim spans a level-of-care change — say home care shifting to general inpatient mid-week — split billing by date range keeps every line consistent with the place of service on file.
Related: POS 31 — skilled nursing facility · POS 32 — nursing facility · POS 12 — home · Denial code library · Full POS library
Not sure this is the right code? Use the POS decision tree — two questions, and it shows the facility vs non-facility pay impact.
Reviewed by Hassan Raza Awan, Founder — 4+ years of hands-on U.S. medical billing experience. General billing information — verify against current CMS guidance and your payer contracts.
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